What Pet Parents Are Saying About Us

Hear from pet owners who’ve trusted us during their pet’s most vulnerable moments. Their heartfelt reviews reflect the compassion, expertise, and dedicated care we provide when it matters most. We’re honored to be a part of their journey and to make a difference in the lives of their beloved companions.

  • My lovable angel Franklin was bitten on the face by a venomous snake on a Sunday afternoon. I rushed him to the emergency clinic where we were welcomed in and seen immediately. He is still in critical condition but thanks to the care he received we are optimistic. I called every 2 hours, sometimes every hour And a half. Each time my call was answered and I was given any new details about my baby. I was allowed to see him and spend time with him in the comfort room two times during his 48 hour stay. I am so grateful for this team of kind and compassionate people.


    Brittany

  • Best ER around! Our pup decided he wanted the 7 chicken wing bones that were in the trash, along with the pad under your chicken packages! ... They all rocked. They worked as a team to come to a solution. They were all so personable & put our anxiety at ease. Forever will be grateful for this ER. Felt comfortable leaving our little man over night for two nights without a worry! Highly recommend!!

    Jenna

  • Our little 10 y/o dog was in big trouble. Our vet was "too busy" to see her and did not consider a G I bleed an emergency. Their team quickly diagnosed her with hemorrhagic gastritis, a life threatening condition. They saved her . Their facility is clean, caring, and compassionate. Thanks to their skilled staff we have our little one back good as new. They were also upfront regarding fees and costs and did their best to keep us updated. I highly recommend them if you unfortunately find yourself in need.

    Theresa

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For a confidential conversation, please contact our Human Resources Manager, Sunni Willis, CVT.

Animal Emergency Hospital Volusia Frequently Ask Questions
  • FAQs

Frequently Asked Questions

Upon arrival, your pet will be assessed based on the severity of their condition. Critical cases are prioritized, which may result in wait times for stable pets. Our team is dedicated to ensuring every pet receives the care they need as quickly as possible.

Wait times are determined by the urgency of each case. While waiting can be stressful, stable pets waiting for care is a sign they are not in immediate danger. We encourage bringing a book or other distractions to help pass the time.

Yes, work with all pet insurance companies! While we don’t accept Pet Insurance as a form of payment, we are more than happy to submit all documentations directly to your insurance company for your reimbursement.

In addition to emergency and critical care, we offer advanced diagnostics, surgery, rehabilitation services (such as acupuncture and hydrotherapy), and work closely with your primary veterinarian to ensure seamless ongoing care for your pet.

Yes, we treat a variety of pets, including birds, reptiles (non-venomous), pocket pets, and small farm animals like goats and sheep. While we are not specialists in all areas, we can stabilize and refer to the appropriate expert if needed.