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Upon arrival, your pet will be assessed based on the severity of their condition. Critical cases are prioritized, which may result in wait times for stable pets. Our team is dedicated to ensuring every pet receives the care they need as quickly as possible.

Wait times are determined by the urgency of each case. While waiting can be stressful, stable pets waiting for care is a sign they are not in immediate danger. We encourage bringing a book or other distractions to help pass the time.

Yes, work with all pet insurance companies! While we don’t accept Pet Insurance as a form of payment, we are more than happy to submit all documentations directly to your insurance company for your reimbursement.

In addition to emergency and critical care, we offer advanced diagnostics, surgery, rehabilitation services (such as acupuncture and hydrotherapy), and work closely with your primary veterinarian to ensure seamless ongoing care for your pet.

Yes, we treat a variety of pets, including birds, reptiles (non-venomous), pocket pets, and small farm animals like goats and sheep. While we are not specialists in all areas, we can stabilize and refer to the appropriate expert if needed.