Veterinary Emergency & Critical Care Services Available in Ormond Beach

What to Expect When Visiting the Pet Emergency Room

An unexpected pet emergency is stressful—for you and for your pet.

From the moment you arrive at Animal Emergency Hospital Volusia, our entire team is focused on providing calm, compassionate, and expert care during what can be a frightening time.

Arrival & Check-In

Animal Emergency Hospital Volusia operates on a walk-in basis, so you never need an appointment. When you arrive, a member of our team will greet you and gather some brief information about your pet’s condition. If your pet is in immediate distress, our medical team will step in right away.

Understanding Triage

Just like in a human emergency room, we use a triage system to ensure that the pets who are most critically ill or injured are seen first. This means that pets with life-threatening conditions may be taken for treatment before those with less urgent needs—even if they arrived later.

We understand how difficult waiting can be when you’re worried about your pet. Please know that triage is never about “first come, first served”—it’s about making sure every pet gets the level of care they need, when they need it most.

While You Wait

Our team works as efficiently and thoughtfully as possible to get to your pet as soon as we can. During busy times, our doctors and technicians may be caring for hospitalized patients in our Intensive Care Unit (ICU) while also admitting and treating new emergency cases. Even when you don’t see us, we are always actively caring for patients behind the scenes.

We are committed to clear communication and regular updates, and we will keep you informed about what’s happening, what to expect next, and any changes in your pet’s status.

Examination & Treatment

Once your pet is brought into an exam area, a veterinarian will perform a thorough evaluation and discuss recommended diagnostics and treatment options with you. We will explain everything clearly, answer your questions, and work with you to make decisions that prioritize your pet’s health, comfort, and quality of life.

Compassion Every Step of the Way

We know emergencies are emotional. Our team is here not only for your pet, but for you as well—with empathy, honesty, and support. Whether your pet needs immediate lifesaving care, monitoring in our ICU, or treatment and discharge home, you can trust that they are in caring, capable hands.

At Animal Emergency Hospital Volusia, you are never alone in an emergency. We are honored to be here for you and your pet when you need us most.

Everything You Need in One Place

Our emergency animal hospital and team are ready to handle any emergency with dependable 24/7 veterinary care and state-of-the-art equipment. When you bring your pet to us, we can provide:

No matter your pet’s needs, our emergency veterinarians are ready to help. Call us now.

Signs Your Pet Needs Emergency Care

Recognizing the signs of a medical emergency can be critical to your pet’s survival and recovery. Some symptoms should never be ignored, as they may signal a life-threatening condition requiring immediate veterinary care.

If your pet shows any of these critical warning signs, bring them to Animal Emergency Hospital Volusia immediately:

If you’re unsure whether your pet needs emergency care, call (386) 252-0206 or visit us promptly. 

No Appointment Necessary

Emergency care is available 24-hours a day, with no appointment necessary.