We are here to serve the pets, pet families, and veterinarians of Volusia and Flagler Counties and will always be open and ready to handle emergencies nights, weekends, and holidays.
With a spacious, well-equipped, conveniently located hospital, we can provide your referred patients with comprehensive emergency services including:
Our dedicated team of emergency personnel is focused on working with you and your clients for the benefit of their pets and to ensure a smooth transition for optimum continuity of care.
Your clients may be referred to AEHV in several ways:
Voicemail or an answering service may provide your clients with our telephone number for after-hours care. You may also set your phones on call forward to automatically transfer after-hours calls to our telephone number.
Your hospital may wish to display a small sign, which we provide at no cost, on your front door advising clients arriving after hours of the location and telephone number of our hospital. Not only do clients appreciate this, the Veterinary Medical Board requires providing such notice.
Magnets and small brochures on our ER services are available to you in bulk to distribute to your clients as needed. If you need additional supplies, please contact our Practice Manager who will promptly replenish your supply.
Detailed medical records are kept for every patient seen at our hospital. Clients are encouraged to follow up with their primary care veterinarian. If they do not have a primary care veterinarian, we recommend they select one from the list of our veterinary partners.
Clients are also informed that we do not provide vaccinations or perform routine health procedures at our facility. Our practice is designed to support, primary care veterinarians, with whom they should have an ongoing relationship. We ask all clients to list their family veterinarian on their pet’s intake form, allowing us to fax or email our medical record and report to you at the time of discharge.
We believe that, by working closely with primary care veterinarians we are able to improve outcomes through a coordinated team effort of medical professionals.