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"Dr. Johnson and her staff provided our dog with not only the finest care but treated him as if he was their own. The communication from all of the staff during Jax's stay there was amazing and put our minds at ease! Money was a big concern for us and Dr. Johnson first made sure Jax was stable and cared for, no questions asked, explained the treatment process, and then was both fair & compassionate regarding the charges.
Originally my dog had emergency surgery at another location and we paid thousands of dollars, only to find out later the problem was never fixed and another problem had developed because of this. On top of the $3000 I already paid I would need another $3600. We then enlisted a friend who has had multiple dogs for years. She directed us to this facility and said without hesitation 'Dr. Johnson is brilliant and she will tell you what needs to be done, and she will do it with honesty and integrity.' She couldn't have been more right.
Perhaps the biggest thing that I noticed was Jax's reaction upon returning to this facility for a follow up visit. As soon as he realized where he was, his tail was wagging and he ran to the door. The staff was genuinely excited to see him as well. He is not a fan of going into his regular vet's office and actually cried and pulled away at the other emergency place in the area that attempted his previous surgery. I trust his instincts and can see the sincerity in this staff.
It's an emergency clinic, it costs more, and you may have to wait patiently but the final result is a happy, healthy dog. There is no where else I would ever take my dog. We cannot thank Dr. Johnson and all of the staff for the individualized care that Jax received the first time, but this last time, they saved his life.
--Rose & Joe Meeske